Privacy Policy

Effective date: November 12, 2025

Welcome to MADPiXEL ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit and interact with our website (the "Site"). By using the Site you agree to the practices described in this policy.

1. Information we collect

We collect two types of information:

• Personal information you provide: when you contact us, request a demo, sign up to a mailing list, or otherwise submit a form we may collect your name, email address, phone number, company name and any other information you choose to provide.
• Automatically collected information: we and our service providers collect technical information about your device and use of the Site (for example IP address, browser type, operating system, pages visited, referrer, and timestamps) using cookies and similar technologies.

2. How we use your information

We use information to:

• Provide, operate and improve the Site and our services;
• Respond to inquiries and provide customer support;
• Send promotional communications where permitted and manage our mailing lists;
• Monitor and analyze usage and trends to improve the Site;
• Comply with legal obligations and protect the rights, property, or safety of MADPiXEL, our users or the public.

3. Legal bases for processing (EEA residents)

If you are in the European Economic Area (EEA), we rely on one or more lawful bases to process personal data, including where processing is necessary for:

• contractual performance (for example to provide requested services);
• compliance with a legal obligation;
• our legitimate interests (for example to operate and secure the Site, or to detect abuse), after balancing your rights and interests; and
• consent, where we ask for it (for example marketing communications or analytics that require consent).

4. Cookies and tracking technologies

We use cookies and similar technologies to personalize and improve your experience. For details about categories of cookies we use and how you can manage them, please see our Cookie Policy.

5. Sharing and disclosure

We may share information with:

• Service providers and vendors who perform services on our behalf (hosting, analytics, email delivery, support tools);
• Third parties in connection with a corporate transaction (sale, merger, reorganization);
• When required by law or to protect rights and safety.

6. Third-party services

The Site may use third-party services (for example analytics, content delivery networks and plugins). These third parties have their own privacy policies and may set cookies or track usage. We recommend reviewing their privacy policies (for example Google, Cloudflare, or any analytics providers you see on the Site).

7. International transfers

We may transfer information to countries other than the one where you live (including the United States or EU countries). Where required by law we will use appropriate safeguards to protect personal information.

8. Data retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. For example, contact form messages may be kept for a period of time to facilitate support and record-keeping.

9. Your rights

Depending on where you live you may have rights in relation to your personal data, such as the right to access, correct, delete, or restrict processing, or to object to processing and portability. To exercise these rights, contact us at hello@madpixel.ai. We will respond in accordance with applicable law.

10. Security

We use commercially reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure; absolute security cannot be guaranteed.

11. Children

Our Site is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information please contact us.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" at the top indicates when the policy was last updated. Significant changes will be highlighted on the Site.

13. Contact

If you have questions about this policy or our practices, contact us at hello@madpixel.ai or via our contact page.

MADPiXEL — privacy@madpixel.ai